HAC introduces toll account replenishment via SMS messages and WEB portal

In April this year Hrvatske autoceste d.o.o. (HAC) introduced a novel service which simplifies replenishment of ETC accounts and HAC SMART card accounts.

1. ETC replenishment via SMS vouchers

Three types of prepaid vouchers are available (HRK 300, HRK 500 and HRK 900), and users are able to replenish the amount on their ETC account at 10 percent discount by entering in the SMS message the “number under the foil” and the “ETC number” and by sending the message to 80422.

The vouchers are available around-the-clock at all HAC toll stations, at 17 HAC sales offices, and at INA, TIFON, OMV and HAK stations.

2. ETC package purchase via WEB

The web-based sale is the service enabling users based in the Republic of Croatia, and in some other European countries, to purchase one of several ETC packages offered by HAC.

By accessing the web site www.prodaja.hac.hr, the user is able to create his own purchase basket, and to select one or more ETC packages. The following ETC packages will be available: ETC 420, ETC 610, ETC 1000, as well as the ETC 1000 for the second category of vehicles.

The payments are made via credit cards (Amex, Visa or MasterCard), and the ENC packages in the maximum amount of HRK 2,500.00, delivery included, can be paid for by a single card in one day.

3. Replenishment of ETC or SMART card accounts via WEBSHOP

Every registered user can replenish his/her prepaid account for the HAC ETC device or HAC SMART card by accessing the web site prodaja.hac.hr

The user can access this service by selecting the menu “replenishment by credit card” after which the desired replenishment amount should be entered, together with the data about the user and his credit card (Amex, Visa or MasterCard). Once the procedure is completed, the users credit card is debited for the replenishment amount.

4. Replenishment of ETC or SMART card accounts via cell phone

Registered users of ETC devices or SMART cards can easily replenish their prepaid accounts via cell phone. To activate this service the number of the ETC or SMART prepaid account should be related to the credit card (Amex, Visa or MasterCard) and the cell phone number.

Once the service is activated, i.e. after the application submitted by the user is verified by HAC, the user can replenish his account by sending a SMS message to the following number: 80422. Only the replenishment amount needs to be entered in the message (e.g. Message text: 500). The maximum daily amount of replenishment by credit card is limited to HRK 2,500.00.

For detailed informations regarding ETC or SMART card account replenishment via SMS messages and WEB portal visit www.hac.hr.

The fastest way to pay toll - Electronic Toll Collection

Hrvatske autoceste d.o.o. (HAC) and Autocesta Rijeka - Zagreb d.d. (ARZ) have introduced the electronic toll collection package for passenger cars, and this attractive package is now available and can be purchased round-the-clock at every HAC and ARZ toll station.

ETC is an automatic toll collection method in which the vehicle stopping time is reduced to minimum, and interaction with toll attendant is completely eliminated. The tolling process is operated using the ETC device fixed to the windscreen of the vehicle, and an aerial attached to the toll lane. The ETC system is a simple and very comfortable toll payment service in which payments are made monthly, based on the list of transactions made in the previous month. The system thus enables convenient tracking of toll road use and related expenses.

You can even monitor the balance on your toll account simply by visiting the HAC or ARZ web site. Two models are available: a prepaid account with 10% discount or a post-paid account in which case the full amount is charged. The full package you get contains the transponder device with a convenient support, a tissue for cleaning the place of assembly, assembly instructions, instructions for use, and general conditions with the application form. Each ETC package includes a prepaid amount with a 10% discount. Depending on the prepaid amount, three packages priced at HRK 420, HRK 610 and HRK 1000, respectively, are available.

The transponder device can immediately be used for paying toll at motorways operated by HAC and ARZ. When the initial prepaid amount is used up, the device can still be used but after replenishing the account. This can be done by making payment at the HAC and ARZ toll plazas, or by making a direct payment to the bank account of the transponder issuing company (detailed instructions are given in the package).

See the benefits you get with ETC use!

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